Select Page

Delivery Policies

We deliver your products at your doorsteps

Timely Delivery

Track Your Order

N

Speedy Delivery

1

Deliveries outside Lusaka

 

Delivery Policy

 

After every delivery, customer is required to check his order received and sign our document to confirm receipt of goods in good order. The customer has a right to reject any order in case of defects or manufacturing default.

Customer is required to provide contact number(s) for enquires on directions to his location.

The time frame for most of our order delivery is from one (1) day to seven (7) days depending on product selected and the delivery area. Please check details on individual items for expected delivery days. All orders over ZMW 1,000 attract zero (0) delivery fees within Lusaka & all orders below ZMW 1,000 will attract a flat rate of ZMW 40 per delivery.

Our working hours are from 08:00 hrs to 17:00 hrs (Monday to Friday) & 08:00 hrs to 13:00 hrs on a Saturday. But you can still make online order which will be fulfilled in following business working day.

We offer various types of deliveries as follows:

a) Same day deliveries (Speedy deliveries)

  • Same day deliveries are deliveries which are delivered within 24 hrs and the cut-off ime to receive this order is 09:00 A.M and any order received after this time will be considered for the next day.
  • Same day delivery are mostly available for smaller products and the cost of using this service is an extra Zmw 100 per delivery.

b) Two (2) to Seven (7) days Deliveries

  • Most of our items will be delivered within 72 hours but there would be some items of furniture that will require a minimum of 5 working days to manufacture and due to which it can delivered by the 7th day from the time an order is placed.

c) Ten (10) day deliveries

  • This is mainly for furniture. Furniture that are readily available can be delivered within 72 hours but those that need to be manufactured, will require more time up to a maximum of 10 days. Please look at the checkout page for approximate delivery time.

d) Deliveries outside Lusaka

  • Unless, specifically mentioned, all deliveries outside Lusaka will cost a minimum of ZMW 100 as a transport cost and the maximum transport charge could be ZMW 500 depending on the item selected. Please view the checkout page for final delivery cost.

CONTACT US

Phone : 0963 917 000
E-mail : [email protected]
Address : 55, Bwinjumfumu Road, Rhodespark, Lusaka, Zambia

Don't Be Shy. Get In Touch With Us.

If you are interested to buy something, send us an inquiry and we will get back to you as soon as we can!

Pin It on Pinterest

Share This
X
0

Your Cart